Bike Rental Service

ROLE:

PRODUCT DESIGNER

CLIENT:

AIRBNB

YEAR:

2025

EXPERIENCE:

UX/UI BOOTCAMP PROJECT

Designing how Airbnb could integrate bike rental into its ecosystem.

Overview & Problem.

Airbnb is exploring opportunities beyond accommodation, expanding its offering into mobility experiences. This project focuses on how bike rental could be integrated into the platform.

Renting a bike in a new city often requires switching between multiple apps, locations and payment systems. This fragmented experience interrupts the flow of exploration and limits spontaneity while travelling.

Objetives.

Integrate bike rental into Airbnb as an extension of the travel experience
Make bike availability easy to find and assess in real time
Support spontaneous decisions by showing nearby bikes and suggested routes

Tools.

Figma

Google meets

FigJam

My role.

• Led the end-to-end design process, from research (Benchmarking, desk research and in-depth interviews), interaction design to final prototype
• Defined the sitemap and user flows based on key insights
• Designed the interface, components and interaction patterns

Insights.

Research highlighted four behaviours that shaped the experience:

Users seek autonomy, but still need a sense of security.
They want control over the experience, but still need to feel confident before making a decision
Friction in the process reduces conversions.
If the process feels long or complicated, users are less likely to rent a bike

Speed and clarity influence decisions.
Users decide quickly when information is easy to scan and compare
Trust signals influence choice.
Users rely on ratings and usage to feel confident choosing a bike

Solution.

A location-based bike rental system integrated into Airbnb, allowing users to discover, book and unlock bikes instantly.

Designed to reduce friction, support quick, on-the-go decisions, and provide a reliable rental experience.